VODAFONE QUICK CONNECT

In the continual strive for improvement in user experience I was the product & UE specialist on the development of Vodafone Quickstart. This was to advance the area of Mobile Broadband connectivity by building the majority of the connection requirements into the hardware dongle, such that as soon as the user inserts the device into a USB port it begins to search for a preferred network and establish a connection. Once the OS has detected the device a connection is already present and the user can continue without any further interaction. This innovation cut the user connection time from over 40s to under 10s, and brought Mobile data into the same paradigm as WiFi connectivity. The development required a complete review of the existing user journeys, personas, flows, and interactions, and necessitated testing the design of a new Web UI running on the device itself which acts as the service user interface.

ROLE: LEAD DESIGNER/MANAGER

COMPLETED: JUNE 2011

CLIENT: VODAFONE

PLATFORM: PC / MOBILE

DESIGN TOOLS: ADOBE CC, VISIO

PROTOTYPING: KEYNOTE

VISUAL DESIGN: ADOBE PHOTOSHOP

 

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